Terms of service
Last updated: November 2025
Overview
This website is operated by Carmela’s Cookware Co. Throughout the site, the terms “we”, “us” and “our” refer to Carmela’s Cookware Co. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the store shall also be subject to these Terms of Service. You can review the most current version of these Terms at any time on this page. We reserve the right to update or change any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for updates. Your continued use of the website following any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.
1. Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.
A breach of any Terms will result in immediate termination of your Services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve transmission over various networks. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our written permission.
3. Accuracy, Completeness, and Timeliness of Information
We are not responsible if information on this site is inaccurate, incomplete, or outdated. The content is provided for general information only and should not be relied upon as your sole source for decisions. You agree that it’s your responsibility to monitor changes to our site.
4. Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice.
We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.
5. Products or Services
Some products or services may be available exclusively online through the website and may have limited quantities.
Please refer to our Refund Policy for details on returns and exchanges.
We have made every effort to display product colors and images accurately, but we cannot guarantee that your screen’s display will be precise.
We reserve the right to limit sales to any person, region, or jurisdiction, and to discontinue any product at any time.
6. Accuracy of Billing and Account Information
We reserve the right to refuse or cancel any order at our discretion.
You agree to provide accurate, complete, and current account information for all purchases made at our store.
Please review our Refund Policy for more details.
7. Optional Tools
We may provide access to third-party tools “as is” without warranties or conditions. Use of these tools is at your own risk, and you should review the third-party provider’s terms.
8. Third-Party Links
Certain content, products, or services available through our Service may include materials from third parties.
We are not responsible for third-party websites or their content. Please review third-party policies carefully before engaging in any transaction.
9. User Comments, Feedback, and Submissions
If you send us comments, ideas, or suggestions, you agree that we may use them at any time without restriction or compensation.
You agree that your comments will not violate any third-party rights or contain unlawful or offensive material.
We may monitor, edit, or remove content that we determine violates these Terms.
10. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
11. Errors, Inaccuracies, and Omissions
Occasionally, there may be information on our site that contains typographical errors or omissions related to pricing or availability.
We reserve the right to correct or update information or cancel orders if needed.
12. Prohibited Uses
You are prohibited from using the site or its content for any unlawful purpose, to violate intellectual property rights, to harass others, to upload viruses, or to interfere with site security.
We reserve the right to terminate use for any prohibited activity.
13. Disclaimer of Warranties; Limitation of Liability
Our products and services are provided “as is” without warranties of any kind.
Carmela’s Cookware Co. shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service or products.
14. Indemnification
You agree to indemnify and hold harmless Carmela’s Cookware Co. and its affiliates from any claim or demand resulting from your breach of these Terms or violation of any law.
15. Severability
If any provision of these Terms is found unenforceable, the remaining provisions shall remain valid.
16. Termination
You may terminate these Terms at any time by discontinuing use of our site.
We may also terminate this agreement if you fail to comply with any Terms.
17. Entire Agreement
These Terms, along with our other policies, constitute the entire agreement between you and Carmela’s Cookware Co.
18. Governing Law
These Terms are governed by the laws of the United States.
19. Changes to Terms of Service
You can review the most current version of these Terms at any time on this page.
We reserve the right to update or replace any part of these Terms by posting changes to our website. Continued use of the site constitutes acceptance of those changes.
20. Contact Information
Questions about the Terms of Service should be sent to us at:
📧 contactus@carmelascookwareco.com
📞 1-860-209-0492
🏷 Trade Name: Carmela’s Cookware Co.
🌎 Based in: United States